Privacy Policy

Effective Date: [November, 2025]
Impact Personal Brand Agency, operating as “Real Reach Content”(“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website, advertisements, forms, funnels, and related services (“Services”). This Privacy Policy explains how we collect, use, disclose, and protect your information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws in Ontario, Canada.

1. Information We Collect

a. Personal Information You Provide

We may collect personal information when you interact with our Services, including:

- Name
- Email address
- Phone number
- Company name (if applicable)

Payment information (processed securely through third-party providers)

Any other information voluntarily submitted through forms, advertisements, or surveys

b. Automatically Collected Information

We may automatically gather:

- IP address
- Browser type and version
- Device information
- Pages visited, time spent, click behaviour
- General location data (approximate, not GPS)

c. Cookies & Tracking Technologies

We use cookies, pixels, web beacons, and similar tools to:

- Improve user experience
- Track conversions from our advertising

- Analyse website performance
- Personalize marketing content

You can modify or disable cookies through your browser settings.

2. How We Use Your Information

We use collected personal information to:

Provide, operate, and improve our Services

Respond to inquiries and customer support requests

Process payments and manage billing

Send updates, promotions, or marketing (with your consent)

Deliver SMS notifications, appointment reminders, and follow-ups

Analyse usage data to enhance performance

Comply with Canadian legal and regulatory requirements

3. Consent & Communication

By submitting your information through our website, advertisements, forms, or funnels, you provide express consent for Impact Personal Brand Agency, operating as “Real Reach Content” to contact you via:

- Email
- SMS/text message
- Phone call
- Automated or manual follow-up communication

SMS Disclosure

If we send SMS messages:

- Standard message/data rates may apply
- Frequency may vary
- You may opt out at any time by replying STOP
- For help, reply HELP

You may withdraw your consent at any time, subject to legal or contractual restrictions.

4. Disclosure of Your Information

We do not sell personal information. We may disclose your information only under the following circumstances:

a. Service Providers

Trusted third-party providers assisting with:

- Hosting
- CRM and marketing automation
- Email/SMS delivery
- Payment processing
- Analytics
- Advertising platforms (e.g., Meta, Google)

We ensure third-party partners maintain privacy standards consistent with PIPEDA.

b. Legal Requirements

We may disclose your information if required by:

- Law enforcement
- Government authorities
- Court orders
- To protect our legal rights or prevent fraud

5. Data Security

We take reasonable security measures (administrative, technical, and physical) to protect your personal information.
However, no transmission over the internet is ever completely secure. You provide information at your own risk.

6. Data Retention

We retain personal information only as long as reasonably necessary:

- To fulfill the purposes described in this policy
- To comply with legal, tax, or regulatory obligations
- To maintain proper business records

When information is no longer needed, it is securely deleted or anonymized.

7. Your Rights Under Canadian Law

Under PIPEDA, you have the right to:

- Request access to the personal information we hold about you
- Request corrections or updates to your information
- Withdraw consent for marketing communications
- Request deletion of your data, where legally permitted

To exercise these rights, contact us using the information below.

Opt-out options:

- Email: Use the “unsubscribe” link in any email
- SMS: Reply STOP
- Phone: Request removal verbally

8. Third-Party Links

Our Services may contain links to third-party websites or platforms.
We are not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

Our Services are not intended for individuals under 13.
We do not knowingly collect personal information from children.

10. Policy Updates

We may update this Privacy Policy periodically.
Any changes will be posted on this page with the updated effective date.

11. Governing Law

This Policy is governed by the laws of Ontario, Canada, and applicable federal privacy laws (PIPEDA).

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your data, please contact:

Impact Personal Brand Agency, operating as “Real Reach Content”
Phone: 2269321665
Email: [email protected]
Address: 101 Hastings Crescent Sarnia Ontario